Shipping policy

Effective Date: 3/1/2026

NorthVale Wellness partners with trusted fulfillment providers and suppliers to ensure products are handled responsibly and delivered safely.

Orders are typically processed within one (1) to three (3) business days after payment confirmation.

Processing times may vary during peak periods or due to supplier availability.

Estimated delivery times vary depending on destination, carrier, and product availability.

Delivery timeframes provided at checkout are estimates and are not guaranteed.

Once your order ships, you will receive a confirmation email with tracking information, if available.

Orders may ship in multiple packages depending on product sourcing and availability.

Customers are responsible for providing accurate shipping information at checkout.

NorthVale Wellness is not responsible for delays or losses resulting from incorrect or incomplete addresses.

We are not responsible for delays caused by shipping carriers, weather events, supply chain disruptions, or other circumstances beyond our control.

If tracking indicates that a package has been delivered but you have not received it, please contact the shipping carrier directly.

NorthVale Wellness is not responsible for lost or stolen packages confirmed as delivered by the carrier.

For shipping-related inquiries, please contact: